McDonald’s

Reviews

• Yep N.

  star star star_border star_border star_border 24 June 2026

  Ok, I understand it's McDonald's, what can we expect, right? Wrong.
  
  This particular McDonad's fails time and time again, to the point where I would wait to get to either Robinson or across the bridge in Ben Avon to get my food. Constantly serving McDoubles that are messy, missing condiments (ketchup,pickles, S&P, etc), not filling your drink cup anywhere near full, fries are always cold and over salted.
  
  But, customer service as far as drive thru is concerned, is excellent and cheerful. But, I get the feeling that they keep the "crappy" food just for drive-thru so people won't complain.
  
  The last time I went, I went inside to sit down and eat with a friend. We both ordered the same thing, 2 McDoubles with small fries. Her first burger was an entirely plain burger - no cheese, toppings, or condiments. She was graciously given a replacement. My second burger - lacked every topping and condiment but had cheese. I didn't feel the need to complain because I did not want to waste the current burger to eat my replacement or vice versa.
  
  And, I hate going inside McDonald's restaurants to eat and the last time I did, solidified my disgust. I do not need the doors to the play area open to hear seven children under the age of 10 running and screaming. Close the doors, lets be serious.
  
  I know, get over myself, it's McDonald's. But, you expect to get what you spend your hard earned money on, right? And, since you can't complain online - here's my review/complaint.
  
  -Enjoy.

• David A.

  star star_border star_border star_border star_border 16 June 2026

  Consistently cold food. They're always out of something. As a diabetic I order Diet Coke. Too often they give me a regular Coke then don't apologize when I point out to them the damage they can potentially do via this mistake.
  
  Many say, "What do you expect, it's McDonalds." What I expect is food served fresh and hot and fast. Never happens.
  
  This place has gotten no better. Their wait time in the drive thru is at 7 minutes per order. Dreadful. Seems they can't take the next order until the open order is paid for. At approximately 6-7 minutes per car to fill orders now you find yourself waiting 5 Minutes or so before placing your order. This place needs management.
  
  Finally, the corporation has provided waiting areas for orders that are slow in coming. They don't use them. There is no interest on the part of the staff to keep things moving. This place sucks.

• Tori S.

  star star star star star 13 June 2026

  I don't understand why this place has such low ratings. This is a fast food restaurant, it's not going to be gourmet. I typically go through the drive thru but this time I decided to go have a seat inside. This was the cleanest and most up to date McDonald's I have ever been in! They have an air hockey table and a play gym for the kids. They have an ordering screen if you don't want to go up to the cashier. They have light up tables. Not one item was missed from my order and the staff was very nice!!

• Mark C.

  star star_border star_border star_border star_border 13 June 2026

  I gave up on this McDonalds a couple of years ago. Cold food, constantly screwing up my order and worst of all, they don't care. Hopewell at 5 points is 1000% better in every category.

• T. P.

  star star_border star_border star_border star_border 7 June 2026

  Remodeled but still is slow as can be.  Remodeling can't fix everything.  How about splurging and putting 2 pickles on a burger and cut back on the overload of ketchup.